Privacy Policy

Effective Date: January 2026

 

Foundation Property Services Pty Ltd (“FPS”, “we”, “us”, or “our”) is committed to protecting the privacy and confidentiality of the information entrusted to us. This Privacy Policy outlines how we collect, use, and safeguard your information in accordance with the Australian Privacy Principles (APP) and the Privacy Act 1988.

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1. Information We Collect

 

To deliver our facilities management and maintenance services effectively, we may collect:

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• Client Information: Names, business addresses, email addresses, and contact numbers.

• Property Data: Facility layouts, asset registers, compliance records, and maintenance history.

• Contractor Information: Qualifications, insurance details, and contact information for our trusted specialist network.

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2. How We Use Your Information

 

We use the information collected to ensure "Trusted Delivery" and "Real Value" by:

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• Coordinating reactive repairs and planned maintenance programs.

• Managing end-to-end service delivery, including scoping and reporting.

• Ensuring compliance with safety regulations and building audits.

• Providing a single point of accountability for quality assurance.

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3. Disclosure of Information

 

FPS does not sell your data. To deliver our services, we may disclose relevant information to:

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• Qualified Contractors: Only necessary property and task details are shared to facilitate maintenance works.

• Regulatory Bodies: Where required for safety compliance, fire services, or government reporting.

• Third-Party Service Providers: Such as secure cloud storage or reporting software used to manage your facility assets.

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4. Data Security

 

Consistent with our philosophy of "Strong Foundations," we take data security seriously. We implement robust physical and electronic security measures to protect your information from unauthorized access, loss, or misuse. This includes secure servers, encrypted communication, and strict internal access controls.

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5. National Operations

 

While FPS primarily operates across Victoria, our nimble model allows us to service clients nationally. Regardless of location, your data is managed under our central security protocols.

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6. Access and Correction

 

You have the right to access the personal information we hold about you. If any details are inaccurate or out of date, please contact us to ensure our records remain a solid foundation for our partnership.
 

7. Contact Us

 

For any questions regarding this Privacy Policy or our management of your data, please contact:
 

Privacy Officer
Foundation Property Services Pty Ltd
info@foundationpropertyservice.com

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